Part-Time Home Improvement Customer Service Champion

Lowe's Companies, Inc.; East Peoria (IL); On-site; USD 2,066,000 - 2,342,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) company match

Employee Stock Purchase Program

Associate Discount

Track to the Trades program

Job summary

Lowe's Companies, Inc. is seeking a part-time Customer Service Associate to welcome customers, help them find products, and ensure a smooth shopping experience at Lowe's.

The role emphasizes friendly service, accuracy in handling orders, and teamwork across departments. Associates benefit from health insurance options, tuition assistance, a company match 401(k), an Employee Stock Purchase Program, a 10% associate discount, and training programs like Track to the Trades.

Qualifications

• 6 months experience using a computer.
• 6 months experience with common retail technology (smartphones and tablets).
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Reading, writing, and performing basic arithmetic.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Bi-lingual

Retail experience

Teamwork

Computer usage

Tools

Smartphones

Tablets

Job description

Lowe's Companies, Inc. is seeking a part-time Customer Service Associate to welcome customers, help them find products, and ensure a smooth shopping experience at Lowe's.

The role emphasizes friendly service, accuracy in handling orders, and teamwork across departments. Associates benefit from health insurance options, tuition assistance, a company match 401(k), an Employee Stock Purchase Program, a 10% associate discount, and training programs like Track to the Trades.