Part-Time Home Improvement Customer Advocate

Lowe's Companies, Inc.; Jacksonville (FL); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) and Employee 0

Job summary

Lowe’s Stores in Florida are hiring a Customer Service Associate to warmly welcome customers, help them locate products, and provide expert guidance across departments. You will assist with locating merchandise, answer questions, and ensure needs are met throughout the shopping experience.

You will also handle shelving, order processing, and occasional stock replenishment, with opportunities to train in other store areas to enhance service quality and overall store performance.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer experience

Retail technology

Basic math

Mobility/standing

Lifting 25 lbs

Job description

Lowe’s Stores in Florida are hiring a Customer Service Associate to warmly welcome customers, help them locate products, and provide expert guidance across departments. You will assist with locating merchandise, answer questions, and ensure needs are met throughout the shopping experience.

You will also handle shelving, order processing, and occasional stock replenishment, with opportunities to train in other store areas to enhance service quality and overall store performance.