Part-Time Customer Service Pro – Home Improvement

Lowe's Companies, Inc.; Jonesborough (TN); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

Associate Discount (10%)

Track to the Trades program

Job summary

Lowe's is hiring a Customer Service Associate to warmly welcome customers, help them find products, and ensure a smooth shopping experience in our home improvement store. You’ll work across departments based on needs, answering questions, stocking shelves, and assisting with orders and deliveries.

This role emphasizes friendly service, product knowledge, and teamwork in a dynamic retail environment where every day brings new challenges and opportunities to grow with Lowe's.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer literacy

Retail tech

Basic math

Stamina

Bi-lingual

Job description

Lowe's is hiring a Customer Service Associate to warmly welcome customers, help them find products, and ensure a smooth shopping experience in our home improvement store. You’ll work across departments based on needs, answering questions, stocking shelves, and assisting with orders and deliveries.

This role emphasizes friendly service, product knowledge, and teamwork in a dynamic retail environment where every day brings new challenges and opportunities to grow with Lowe's.