Part-Time Home Improvement Customer Service Associate

Lowe's Companies, Inc.; Marysville (WA); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) + ESPP

Associate discount 10%

Track to the Trades

Job summary

Lowe’s is hiring a Customer Service Associate to welcome customers and help them find products and services for home improvement projects. You will interact with customers throughout the day, assist with locating merchandise, and ensure they have a positive shopping experience.

Based in-store, you may work across departments with opportunities to grow through tuition assistance and the Track to the Trades program. Flexible, part-time schedules support your goals.

Qualifications

• 6 months experience using a computer.
• 6 months experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Retail experience

Bi-lingual

Proactive communication

Tools

Retail technology (smartphones/tablets)

Job description

Lowe’s is hiring a Customer Service Associate to welcome customers and help them find products and services for home improvement projects. You will interact with customers throughout the day, assist with locating merchandise, and ensure they have a positive shopping experience.

Based in-store, you may work across departments with opportunities to grow through tuition assistance and the Track to the Trades program. Flexible, part-time schedules support your goals.