Customer Service Pro — Flexible Hours, Home Improvement

Lowe's Companies, Inc.; Marianna (FL); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

Company-matching 401(k)

Employee Stock Purchase Program

Associate discount 10%

Track to the Trades program

Job summary

Lowe's in Florida is seeking a Customer Service Associate to greet customers, help them find products, and ensure a positive shopping experience in-store. This part-time role emphasizes friendly service and support across departments.

Benefits include health insurance options, tuition assistance, company-matching 401(k), Employee Stock Purchase Program, a 10% associate discount, and Track to the Trades program to build new skills.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.
• 6 months of Retail and/or customer service experience (preferred).
• Bi-lingual skills (preferred).
• Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials) (preferred).

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Bi-lingual skills

Retail / customer service experience

Basic computer skills

Lift 25 lbs

Job description

Lowe's in Florida is seeking a Customer Service Associate to greet customers, help them find products, and ensure a positive shopping experience in-store. This part-time role emphasizes friendly service and support across departments.

Benefits include health insurance options, tuition assistance, company-matching 401(k), Employee Stock Purchase Program, a 10% associate discount, and Track to the Trades program to build new skills.