Part-Time Home Care Operations & On-Call Coordinator

Job Haines at Home; Montclair (NJ); On-site; USD 21,000 - 30,000; Part time

Job summary

Job Haines at Home in Montclair, NJ seeks a Part-Time Home Care Office & On-Call Coordinator to support office operations and weekend on-call coordination under the direction of the Agency Administrator.

The role requires an associate degree and strong communication, organizational, and customer service skills. You will handle scheduling, data entry, file maintenance, and outreach to clients and referral sources while upholding confidentiality and agency policies.

Qualifications

• Associate degree required; healthcare administration, business, or a related field preferred.
• Strong communication, organizational, and customer service skills.
• Proficiency with computers and office software.
• Ability to prioritize tasks, maintain confidentiality, and follow established procedures.
• Home care, healthcare administration, or scheduling experience preferred.
• Availability for weekday office hours and weekend on-call coverage.

Responsibilities

• Assist with caregiver scheduling, call-outs, and coverage coordination.
• Answer phones and communicate professionally with clients, families, caregivers, and referral partners.
• Complete paperwork, data entry, filing, and maintain accurate administrative records.
• Make outreach and follow-up calls to potential clients and referral sources.
• Respond to weekend scheduling and service inquiries according to agency procedures.
• Promptly refer clinical questions, changes in client condition, and safety concerns to the designated RN.
• Document on-call communications and actions, and provide timely updates to the appropriate agency staff.
• Protect client and employee confidentiality and follow agency privacy, emergency response, and reporting policies.
• Complete additional duties within the role’s scope as directed by the Agency Administrator.

Skills

Communication skills

Organizational skills

Customer service

Computers & office software

Education

Associate degree

Job description

Job Haines at Home in Montclair, NJ seeks a Part-Time Home Care Office & On-Call Coordinator to support office operations and weekend on-call coordination under the direction of the Agency Administrator.

The role requires an associate degree and strong communication, organizational, and customer service skills. You will handle scheduling, data entry, file maintenance, and outreach to clients and referral sources while upholding confidentiality and agency policies.