Home Care Agency Office Manager

Benevolent Homecare LLC; Bala Cynwyd (PA); On-site; USD 17,047 - 24,280; Full time

Benefits offered by this job

Life insurance

Professional development assistance

Referral program

Job summary

A non-medical homecare agency in Bala Cynwyd seeks an Operations Manager to oversee all operational areas including human resources and scheduling. The candidate should have a High School Diploma or GED and relevant experience in home care. Leadership, communication, and organizational skills are essential. This is a full-time role with a schedule from Monday to Friday, offering $15.00 per hour with benefits such as life insurance and professional development assistance.

Qualifications

• 2 years related experience and/or training preferred.
• Experience in home care or knowledge of the healthcare industry is preferred.

Responsibilities

• Responsible for all areas of Operations.
• Answers the telephone and performs Intakes.
• Initiates the hiring process for caregivers.
• Orients caregivers and maintains files.
• Records employee information.
• Enters and maintains payroll and related data.
• Orders and maintains office supplies.
• Visits prospective clients.
• Schedules shifts for caregivers.
• Supervises caregivers and completes performance appraisals.

Skills

Excellent communication skills

Leadership skills

Organizational skills

Customer service techniques

Proficiency in Google Suite

Proficiency in Excel

Proficiency in PowerPoint

Education

High School Diploma or GED

Tools

HHA exchange

EVV system

Job description

Duties: Responsible for all areas of Operations; human resources, intakes, clients, caregivers, scheduling.

Qualifications:

High School Diploma or GED, along with two years related experience and/or training. Experience in home care or knowledge of the healthcare industry is preferred.

Requires proficiency in word processing and computer skills (Google Suite, Excel, PowerPoint), HHA exchange and EVV system.

Must possess and demonstrate excellent communication skills, leadership skills, organizational skills, and customer service techniques. Must perform and manage multiple responsibilities concurrently and work well under pressure

Essential Functions:

Answers the telephone and performs Intakes.

Initiates the hiring process for caregivers including processing applications, background screening, testing, interviewing, and reference validation.

Orients caregivers and maintains current caregiver files in accordance with policies and procedures.

Records employee information such as personnel data, compensation, benefits, tax data, attendance, performance reviews, evaluations, and termination date and reason.

Enters, maintains, and corrects client, employee, payroll, billing and related accounting data into the computer.

Orders and maintains office supplies, forms and equipment.

Visits prospective clients/clients after referrals are made to introduce Inclusion Home Care.

Schedules shifts by matching caregiver qualifications and availability to clients needs.

Supervises caregivers and completes performance appraisals for caregivers at specified intervals.

Benevolent Home Care LLC. is a Non-Medical Homecare and Staffing agency that serves the elderly and the Seniors in Montgomery, Delaware, Bucks, Chester, and Philadelphia County. This is a full-time position, Monday - Friday 9.00 AM to 5:00 PM. On call weekends assignments.

Job Responsibilities may include but are not limited to: To demonstrate open and effective communication with Clients, and the Caregivers Ensures that good numbers of caregivers are available to meet current client needs as well as the anticipated flow of new referrals. Ensure that the agency’s standards and values are met and protected. Perform any and all other functions deemed necessary. Ability to generate creative campaign concepts for the lead on social media,

Job Types: Full-time, Contract

Salary: From $15.00 per hour

Benefits:

Life insurance

Professional development assistance

Referral program

Schedule:

8 hour shift

Monday to Friday