Part-Time Holiday Customer Experience Associate

The TJX Companies, Inc.; Billings (MT); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement

401(k) Associate contributions

Child care & cell phone discounts

Pet & legal insurance

Credit union

Referral bonuses

Job summary

HomeGoods at The TJX Companies, Inc. is hiring for a customer-focused retail associate in Billings, MT. You will deliver a highly satisfied customer experience, interact with shoppers, and maintain a clean, organized store environment in line with our standards.

You may be cross-trained to work in multiple store areas to support business needs. Excellent communication and multitasking skills are essential, along with a flexible schedule and team collaboration.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication skills

Multi-tasking

Adaptability

Teamwork

Job description

HomeGoods at The TJX Companies, Inc. is hiring for a customer-focused retail associate in Billings, MT. You will deliver a highly satisfied customer experience, interact with shoppers, and maintain a clean, organized store environment in line with our standards.

You may be cross-trained to work in multiple store areas to support business needs. Excellent communication and multitasking skills are essential, along with a flexible schedule and team collaboration.