Luxury Front Desk Concierge for Elite HOA Community

Action Property Management, Inc.; San Francisco (CA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Comprehensive health benefits and paid

Hospitality and property management培训

Career growth and advancement

Values-driven culture promoting team↑

Job summary

Action Property Management in San Francisco is seeking a full-time Front Desk Associate for The Infinity luxury HOA. You will deliver 5-star customer service to residents and guests, welcome visitors, manage phone calls, and uphold professional standards.

The role requires a HS diploma, at least 6 months in customer service, and a proactive, team-oriented attitude. Work schedule Friday–Tuesday, 6:30 AM–3:00 PM, with competitive hourly pay and benefits.

Qualifications

• Must be over 18 years of age and pass a pre-employment background check and drug screening.
• High School Diploma or GED required.
• Hospitality management students or recent graduates are highly desired.
• Polished and professional appearance and demeanor.
• Upbeat and positive team player attitude.
• Strong judgment and solutions-oriented.
• Proactive customer service approach.

Responsibilities

• Represent Action Property Management and the Association with exceptional 5-star customer service and resident satisfaction
• Maintain front desk, lobby, and main elevators appearance
• Monitor lobby activity and maintain access control
• Provide concierge services
• Complete Daily Activity Report
• Answer and direct incoming calls; receive and distribute resident parcels
• Address resident and guest concerns promptly
• Demonstrate understanding of the association's governing documents

Skills

Customer service

Communication

Professionalism

Teamwork

Problem solving

Hospitality

Education

High School Diploma or GED

Hospitality management students

Job description

Action Property Management in San Francisco is seeking a full-time Front Desk Associate for The Infinity luxury HOA. You will deliver 5-star customer service to residents and guests, welcome visitors, manage phone calls, and uphold professional standards.

The role requires a HS diploma, at least 6 months in customer service, and a proactive, team-oriented attitude. Work schedule Friday–Tuesday, 6:30 AM–3:00 PM, with competitive hourly pay and benefits.