Front Desk Associate - West Ocean (32-hours)

actionlife; Long Beach (CA); Presencial; USD 24 000 - 34 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Medical insurance

Dental insurance

Vision insurance

Pet insurance

401(k) with company match

Life and disability insurance

Generous paid time off

Vacation time

Sick time

Company-observed holidays

Resumo da oferta

Action Property Management is seeking a part-time Front Desk Associate for our West Ocean team in Long Beach, CA. The role centers on delivering exceptional resident service, maintaining a polished front desk, and handling concierge duties.

With compensation of $21.00 per hour, the position offers a flexible Thursday–Sunday schedule (2:00 PM–10:30 PM) and a comprehensive benefits package. Join a trusted leader in HOA management and help residents love where they live.

Qualificações

• Must be at least 18 years old.
• Pre-employment background check and drug screening required.
• At least 1 year of customer service experience preferred.

Responsabilidades

• Represent Action Property Management and the Association with 5-star customer service and 100% resident satisfaction.
• Maintain front desk area, lobby, and main elevators appearance.
• Monitor lobby activity and manage access control.
• Provide concierge services.
• Complete Daily Activity Report.

Conhecimentos

Customer service

Front desk

Hospitality

Concierge

Descrição da oferta de emprego

Who We Are

With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner's association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity and professionalism, coupled with our core values of excellence, innovation, and care for people, continues to define us. Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.

Action is seeking a part-time Front Desk Associate to join our West Ocean team in Long Beach.

Compensation: $21.00 Per Hour plus benefits.

Schedule: Thursday - Sunday, 2:00 pm - 10:30 pm

What You'll Do (Job Duties)

• Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction.
• Maintain the appearance of the front desk area, lobby, and main elevators.
• Monitor lobby activity and maintain access control.
• Provide concierge services.
• Complete Daily Activity Report
• Answer and direct incoming phone calls. Receive and distribute resident parcels.
• Address resident and guest concerns and questions.
• Demonstrate a strong understanding of the association's governing documents.

Who You Are (Skills/Experience)

• Must be over 18 years of age and successfully pass a pre-employment background check and drug screening.
• At least 1 year of customer service experience.
• Hospitality, luxury retail, or fine dining experience is preferred.
• Hospitality Management college students or recent graduates are highly desired. Polished and professional appearance and demeanor
• Upbeat and positive team player attitude
• Strong judgment and solutions-oriented
• Proactive customer service approach

Why You'll Love Working at Action

At Action Property Management, we believe in creating an environment where you truly love where you work. We offer competitive pay and ample opportunities for career growth and advancement. Our comprehensive benefits package includes medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members. We also provide generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members. We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role. Our relentless dedication to our company values and culture ensures a workplace where you feel heard, supported, and valued. Join us at Action Property Management and make a meaningful impact.

• medical
• dental
• vision
• pet insurance
• 401(k) with company match
• life and disability support for qualifying team members
• generous paid time off
• vacation hours
• sick time
• company-observed holidays for qualifying team members

Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco and Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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