Part-Time Guest Services Pro — Reservations & Hospitality

Wyndham

Deer Harbor (WA)

On-site

USD 22,000 - 29,000

Full time

5 days ago
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Benefits offered by this job

Medical
Dental
Vision
401k with employer match
Paid time off

Job summary

Travel + Leisure Co. is seeking a Guest Services Associate to warmly welcome guests, assist with registration, and provide information about the resort and local attractions. You will quote room rates, manage reservations, and handle payments with accuracy in a fast-paced environment.

The role emphasizes hospitality, clear communication in English, and strong attention to detail. Benefits accompany employment, and a team-focused culture supports guest memories from start to finish.

Qualifications

  • Professional appearance and a positive, can-do attitude.
  • Excellent communication skills with the ability to read, write and understand English.
  • Ability to solve problems with minimal supervision.
  • Basic math skills and knowledge of proper cash handling procedures.
  • Ability to multitask and work in a fast paced environment.
  • Strong attention to detail and organization skills.
  • Basic computer and office skills.

Responsibilities

  • Provide warm welcomes and guide guests through registration.
  • Issue unit keys and provide information about the resort and area attractions.
  • Process cash and credit card transactions according to procedures.
  • Balance cash receipts and perform bucket checks.
  • Complete checkout procedures and verify charges in guest folios.
  • Reserve and confirm reservations for individuals and/or groups.
  • Provide guests with room rate quotes and respond to inquiries quickly.

Skills

Professional appearance
Excellent communication
Problem solving
Basic math
Multitasking
Attention to detail
Computer literacy

Job description

Travel + Leisure Co. is seeking a Guest Services Associate to warmly welcome guests, assist with registration, and provide information about the resort and local attractions. You will quote room rates, manage reservations, and handle payments with accuracy in a fast-paced environment.

The role emphasizes hospitality, clear communication in English, and strong attention to detail. Benefits accompany employment, and a team-focused culture supports guest memories from start to finish.

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