Part-Time Guest Experience Specialist

Build-A-Bear Workshop; Wauwatosa (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

Build-A-Bear Workshop in a retail setting invites you to join as a Bear Builder associate. You will help guests create personalized furry friends and ensure a memorable experience.

We seek friendly, reliable team players who enjoy interacting with guests, are flexible, and uphold brand standards across indoor/outdoor mall locations. Lift >25 pounds and standing throughout shifts are part of the role.

Qualifications

• Must have a high school diploma or GED.
• Retail or guest-service experience is a plus.
• Able to engage guests with a positive, energetic attitude.

Responsibilities

• Provide exceptional guest service by assisting guests in creating their personalized furry friends, ensuring a memorable and enjoyable experience
• Actively engage with guests demonstrating genuine enthusiasm for our brand
• Create a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experience
• Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guests
• Strong team commitment; be dependable, engaged, and helpful

Skills

Customer service

Teamwork

Flexible

Education

High school diploma or GED

Job description

Build-A-Bear Workshop in a retail setting invites you to join as a Bear Builder associate. You will help guests create personalized furry friends and ensure a memorable experience.

We seek friendly, reliable team players who enjoy interacting with guests, are flexible, and uphold brand standards across indoor/outdoor mall locations. Lift >25 pounds and standing throughout shifts are part of the role.