Part-Time Guest Experience Specialist

Build-A-Bear Workshop; Fayetteville (NC); On-site; USD 26,000 - 34,000; Full time

Job summary

Build-A-Bear Workshop invites you to join as a Bear Builder, a fun, easy-going team member focused on creating memorable guest experiences in our retail locations. You’ll help guests personalize their furry friends, engage with shoppers with genuine enthusiasm, and maintain a warm atmosphere throughout the store.

Ideal candidates are flexible, reliable, and able to work well with others, delivering exceptional service while upholding brand standards across indoor/outdoor mall settings.

Qualifications

• High school diploma or GED required.
• Preferred: associate degree in business or related field.
• Strong customer service mindset and teamwork.

Responsibilities

• Provide exceptional guest service by assisting guests in creating their personalized furry friends.
• Actively engage with guests demonstrating enthusiasm for the brand.
• Create a warm and inclusive atmosphere for guests to ensure satisfaction.
• Uphold operational standards and brand guidelines for a cohesive guest experience.
• Be dependable, engaged, and helpful as part of a strong team.

Education

High school diploma or GED

Associate’s degree in business, management, or related field

Job description

Build-A-Bear Workshop invites you to join as a Bear Builder, a fun, easy-going team member focused on creating memorable guest experiences in our retail locations. You’ll help guests personalize their furry friends, engage with shoppers with genuine enthusiasm, and maintain a warm atmosphere throughout the store.

Ideal candidates are flexible, reliable, and able to work well with others, delivering exceptional service while upholding brand standards across indoor/outdoor mall settings.