Part-Time Guest Experience Champion

Firehouse Subs; Charlotte (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

Firehouse Subs is seeking energetic, dependable Crew Members for part-time roles in Charlotte, NC. You’ll be the face of the brand, delivering friendly service and quality food in a fast-paced environment.

Responsibilities include greeting customers, taking orders, preparing items, operating the POS, and maintaining safety and cleanliness. No prior experience required, enthusiasm and willingness to learn are essential.

Qualifications

• Must be available to work days, evenings, weekends, and holidays.
• Stand for long periods and lift up to 50 lbs.
• Strong customer service skills and a positive, can-do attitude.
• Basic math for cash handling and retail transactions.
• Knowledge of food safety and sanitation practices.
• Must embrace Firehouse Subs culture of teamwork, fun, and heartfelt service.
• Prior restaurant, retail, or grocery experience is a plus but not required.

Responsibilities

• Deliver outstanding guest service with every interaction—greet and thank customers with a smile and eye contact.
• Prepare and serve food items efficiently while maintaining quality, safety, and sanitation standards.
• Operate kitchen and deli equipment safely (meat slicer, knives, chopper, steamer, etc.).
• Accurately take orders and process transactions using POS systems.
• Follow all local, state, and federal regulations, plus Firehouse Subs policies and procedures.

Skills

Customer service

Teamwork

Communication

Cash handling

Food safety

Job description

Firehouse Subs is seeking energetic, dependable Crew Members for part-time roles in Charlotte, NC. You’ll be the face of the brand, delivering friendly service and quality food in a fast-paced environment.

Responsibilities include greeting customers, taking orders, preparing items, operating the POS, and maintaining safety and cleanliness. No prior experience required, enthusiasm and willingness to learn are essential.