Part-Time Guest Experience Champion

Rhodes101; Cape Girardeau (MO); On-site; USD 28,000 - 36,000; Full time

Job summary

PAJCO, Inc. in Cape Girardeau, MO is seeking a motivated retail associate to support daily store operations and deliver friendly customer service.

You will handle sales transactions, maintain store appearance, assist with replenishment, cash controls, and safety practices while upholding mission and values.

The role emphasizes teamwork, adaptability, quick learning, and a customer‑centered approach to ensure guests leave smiling. Physical demands and light travel may apply.

Qualifications

• Knowledge of hospitality and customer service principles.
• Ability to follow mission statements and core values.
• Strong communication and problem-solving skills.
• Willingness to learn and adapt in a fast-paced environment.
• Commitment to safety, cleanliness and loss prevention.

Responsibilities

• Mission Statement: apply and uphold company mission and values.
• Guest Focus: achieve high mystery shop scores and respond to guest feedback.
• Product Knowledge: stay informed about merchandise and promotions.
• Work Ethic: maintain appearance standards and complete tasks.
• Cash Controls: manage cash handling within daily tolerances.
• Merchandising: assist with floor moves and display upkeep.
• Replenishment: help with stock and floor availability.
• Policies and Procedures: follow all company guidelines including pricing and loss prevention.
• Sales: complete transactions efficiently and encourage purchases.
• Safety: follow safety practices and report incidents.
• Cleanliness: keep store welcoming and tidy.
• Extra duties as assigned.

Skills

Hospitality

Ethical conduct

Organizational skills

Active listening

Communication

Active learning

Problem solving

Critical thinking

Troubleshooting

Teamwork

Education

High school diploma or GED

Job description

PAJCO, Inc. in Cape Girardeau, MO is seeking a motivated retail associate to support daily store operations and deliver friendly customer service.

You will handle sales transactions, maintain store appearance, assist with replenishment, cash controls, and safety practices while upholding mission and values.

The role emphasizes teamwork, adaptability, quick learning, and a customer‑centered approach to ensure guests leave smiling. Physical demands and light travel may apply.