Part-Time Guest Experience Associate (Furry Friends)

Build-A-Bear Workshop, Inc; Concord (CA); On-site; USD 24,000 - 25,000; Full time

Job summary

Build-A-Bear Workshop, Inc. is seeking Bear Builder associates who are fun, easy-going and team-oriented. You will engage with guests to help them create personalized furry friends, delivering a memorable experience while upholding brand standards in a retail environment.

Ideal candidates will have a high school diploma or GED, with an associate degree preferred. The role emphasizes strong guest service, dependability, flexibility, and the ability to stay calm under pressure.

Qualifications

• High school diploma or GED required.
• Associate’s degree in business/related field preferred.
• Retail or guest service experience desirable.

Responsibilities

• Provide exceptional guest service by assisting guests in creating their personalized furry friends.
• Actively engage with guests demonstrating enthusiasm for our brand.
• Create a warm, inclusive atmosphere for guests and ensure satisfaction.
• Uphold operational excellence by adhering to brand standards and guidelines.
• Strong team commitment; be dependable, engaged, and helpful.

Skills

Guest service

Team player

Flexible

Customer engagement

Integrity

Education

High school diploma or GED

Job description

Build-A-Bear Workshop, Inc. is seeking Bear Builder associates who are fun, easy-going and team-oriented. You will engage with guests to help them create personalized furry friends, delivering a memorable experience while upholding brand standards in a retail environment.

Ideal candidates will have a high school diploma or GED, with an associate degree preferred. The role emphasizes strong guest service, dependability, flexibility, and the ability to stay calm under pressure.