Part-Time Guest Experience Specialist

Build-A-Bear Workshop, Inc; Braintree (MA); On-site; USD 22,000 - 23,000; Full time

Job summary

Build-A-Bear Workshop, Inc. is seeking a Bear Builder Associate who thrives in a fun, fast-paced retail environment. You will assist guests in creating personalized furry friends, provide enthusiastic service, and help maintain a warm, inclusive atmosphere.

This role supports daily operations, upholds brand standards, and works as part of a dependable team. A high school diploma or GED is required; an Associate’s degree is preferred. The position offers opportunities for growth in a dynamic team.

Qualifications

• High school diploma or GED equivalent.
• Associate’s (or higher) degree in business, management, or related field (preferred).

Responsibilities

• Provide exceptional guest service by assisting guests in creating their personalized furry friends, ensuring a memorable and enjoyable experience
• Actively engage with guests demonstrating genuine enthusiasm for our brand
• Create a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experience
• Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guests
• Strong team commitment; be dependable, engaged, and helpful

Education

High school diploma or GED

Associate’s degree in business, management, or related field

Job description

Build-A-Bear Workshop, Inc. is seeking a Bear Builder Associate who thrives in a fun, fast-paced retail environment. You will assist guests in creating personalized furry friends, provide enthusiastic service, and help maintain a warm, inclusive atmosphere.

This role supports daily operations, upholds brand standards, and works as part of a dependable team. A high school diploma or GED is required; an Associate’s degree is preferred. The position offers opportunities for growth in a dynamic team.