Part-Time Customer Experience Associate

Build-A-Bear Workshop; National City (CA); On-site; USD 24,000 - 25,000; Full time

Job summary

Build-A-Bear Workshop is seeking Bear Builder associates who deliver exceptional guest service and help guests create personalized furry friends in a fun, team-oriented environment.

Responsibilities include engaging with guests, maintaining brand standards, and creating a warm atmosphere. The role requires a high school diploma or GED, with a preferred Associate’s degree in business or related field. Pay range is provided in the job description.

Qualifications

• High school diploma or GED equivalent.
• Associate’s degree in business, management, or related field preferred.

Responsibilities

• Provide exceptional guest service by assisting guests in creating their personalized furry friends, ensuring a memorable and enjoyable experience.
• Actively engage with guests demonstrating genuine enthusiasm for our brand.
• Create a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experience.
• Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guests.
• Strong team commitment; be dependable, engaged, and helpful.

Skills

Customer service mindset

People skills

Dependable & flexible

Integrity

Positive attitude

Calm under pressure

Education

High school diploma or GED equivalent

Associate’s degree in business/management or related field

Job description

Build-A-Bear Workshop is seeking Bear Builder associates who deliver exceptional guest service and help guests create personalized furry friends in a fun, team-oriented environment.

Responsibilities include engaging with guests, maintaining brand standards, and creating a warm atmosphere. The role requires a high school diploma or GED, with a preferred Associate’s degree in business or related field. Pay range is provided in the job description.