Part-Time Guest Experience Specialist

Build-A-Bear Workshop; Cedar Park (TX); On-site; USD 33,000 - 45,000; Full time

Job summary

Build-A-Bear Workshop is seeking Bear Builder associates to deliver exceptional guest experiences in a lively retail environment. You will assist guests in building personalized furry friends, engage warmly with customers, and uphold brand standards throughout your shift.

The role focuses on creating an Experience First culture, teamwork, and dependable, flexible service in indoor/outdoor mall locations. Prior guest service is valued, with a high school diploma or GED required.

Qualifications

• High school diploma or GED required.
• Associate’s degree in business, management, or related field preferred.
• Ability to engage with guests in a warm, helpful manner.

Responsibilities

• Provide exceptional guest service by assisting guests in creating their personalized furry friends.
• Actively engage with guests demonstrating genuine enthusiasm for our brand.
• Create a warm and inclusive atmosphere for guests, fostering positive interactions.
• Uphold operational excellence by meeting brand standards and guidelines.
• Strong team commitment; be dependable, engaged, and helpful.

Skills

Guest service

Teamwork

Customer interaction

Flexible

Calm under pressure

Education

High school diploma or GED

Associate’s degree in business or management

Job description

Build-A-Bear Workshop is seeking Bear Builder associates to deliver exceptional guest experiences in a lively retail environment. You will assist guests in building personalized furry friends, engage warmly with customers, and uphold brand standards throughout your shift.

The role focuses on creating an Experience First culture, teamwork, and dependable, flexible service in indoor/outdoor mall locations. Prior guest service is valued, with a high school diploma or GED required.