Part-Time Guest Concierge - Luxury Mountain Lodge

Davidson Hospitality Group; Alta (UT); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Multiple Tiers of Medical Coverage

Dental & Vision Coverage

24/7 Teledoc service

Free Maintenance Medications

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off (vacation, sick, bereav.

401K Match

Job summary

Snowpine Lodge in Alta, Utah, is hiring a Front Desk Agent for a part-time, seasonal role with $20 per hour. You will welcome guests, check them in/out, and provide local guidance in a friendly, efficient manner.

The position requires strong customer service, cash handling, and multitasking skills, with evenings, weekends, and holidays as part of the schedule. Training and opportunities to work across hotel departments are offered.

Qualifications

• Previous experience in a customer service role, preferably in a hotel or hospitality environment.
• Excellent communication and interpersonal skills.
• Previous cash handling experience required.
• Strong problem-solving abilities and the ability to remain calm under pressure.
• Proficiency in computer systems and knowledge of hotel property management software.
• Outstanding organizational and multitasking skills.
• Availability to work flexible schedules, including evenings, weekends, and holidays.
• High School diploma or equivalent.

Responsibilities

• Provide exceptional customer service, creating a positive first impression for guests
• Efficiently handle guest check-ins and check-outs, ensuring accuracy and efficiency
• Respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy
• Assist guests with recommendations and information about local attractions, dining options, and hotel amenities
• Collaborate with other departments to ensure seamless guest experiences
• Maintain a clean and organized front desk area
• Handle cash and credit card transactions accurately
• Demonstrate a strong attention to detail and a proactive approach to guest satisfaction

Job description

Snowpine Lodge in Alta, Utah, is hiring a Front Desk Agent for a part-time, seasonal role with $20 per hour. You will welcome guests, check them in/out, and provide local guidance in a friendly, efficient manner.

The position requires strong customer service, cash handling, and multitasking skills, with evenings, weekends, and holidays as part of the schedule. Training and opportunities to work across hotel departments are offered.