Alpine Front Desk Agent: Winter Season + Housing & Ski Pass

Davidson Hospitality Group; Alta (UT); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Housing Available

Ski Pass Options

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Job summary

Snowpine Lodge in Alta, Utah, invites applications for a Front Desk Agent to warmly welcome guests and oversee check-in/check-out. You will provide exceptional service, answer questions about local activities, and coordinate with other departments to ensure a smooth stay.

The role requires great communication, cash handling experience, and a friendly, detail-oriented approach in a seasonal, full-time setting. Housing and ski-pass options are available.

Qualifications

• Customer service experience in hospitality is preferred.
• Excellent communication and interpersonal skills.
• Cash handling experience required.
• Ability to resolve guest issues with professionalism.
• Familiarity with hotel management software.
• Strong organizational and multitasking abilities.
• Flexibility to work evenings, weekends and holidays.
• High School diploma or equivalent.

Responsibilities

• Provide exceptional guest service and a positive first impression.
• Check guests in and out accurately and efficiently.
• Respond to guest inquiries and resolve issues promptly.
• Offer information about local attractions, dining, and hotel amenities.
• Collaborate with other departments to ensure seamless guest experiences.
• Maintain a clean and organized front desk area.
• Handle cash and credit card transactions accurately.
• Demonstrate attention to detail and proactive guest satisfaction.

Skills

Customer service

Communication

Cash handling

Problem solving

PMS software

Organization

Flexible schedules

Guest service mindset

Education

High School diploma or equivalent

Tools

Hotel PMS software

Job description

Snowpine Lodge in Alta, Utah, invites applications for a Front Desk Agent to warmly welcome guests and oversee check-in/check-out. You will provide exceptional service, answer questions about local activities, and coordinate with other departments to ensure a smooth stay.

The role requires great communication, cash handling experience, and a friendly, detail-oriented approach in a seasonal, full-time setting. Housing and ski-pass options are available.