Part-Time Growth & Support Specialist (Kenosha)

Egreenservices; Kenosha (WI); On-site; USD 82,000 - 111,000; Part time

Job summary

CloudWave Technologies is seeking a part-time Customer Support Specialist in Kenosha, WI to transform customer feedback into actionable campaigns and to draft compelling outreach content. You will help manage the customer journey and collaborate with multiple teams to minimize drop-offs and maximize engagement.

You will translate insights into sharper briefs, draft cold-outreach copy for senior buyers, and nurture leads toward timely demo bookings.

Qualifications

• Must have a metrics-driven outlook for a part-time role.
• Experience with customer support and marketing alignment.
• Bachelor's degree or equivalent practical experience.

Responsibilities

• Translate customer insights into sharper campaign briefs.
• Draft cold-outreach copy that reaches senior buyers' inbox.
• Analyze Change Management funnels to fix where buyers vanish.
• Nurture slow sales marketing leads until timing aligns with sales.
• Coordinate launches with creative, product, and operations.
• Build landing pages that turn Kenosha curiosity into demo bookings.

Skills

Customer insights

Copywriting

Cross-functional collaboration

Education

Bachelor's degree or equivalent practical experience

Tools

Intercom

HubSpot Service Hub

Job description

CloudWave Technologies is seeking a part-time Customer Support Specialist in Kenosha, WI to transform customer feedback into actionable campaigns and to draft compelling outreach content. You will help manage the customer journey and collaborate with multiple teams to minimize drop-offs and maximize engagement.

You will translate insights into sharper briefs, draft cold-outreach copy for senior buyers, and nurture leads toward timely demo bookings.