Part-Time Furniture Customer Care Specialist

Ashley Furniture HomeStore; Falls Township (PA); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Paid Time Off

Employee Discounts

Job summary

Ashley Furniture HomeStore in Falls Township, PA is seeking a part-time Customer Service Representative. You will assist customers in-store and by phone, input orders, and coordinate deliveries to ensure a smooth customer experience.

The role requires strong communication, multitasking, and basic math skills, with opportunity to grow within Regency Management Services. Evening and weekend shifts may be required.

Qualifications

• High school diploma or GED required.
• Experience in customer service or retail is a plus.
• Strong communication and problem-solving abilities.

Responsibilities

• Enter customer orders accurately into the company system.
• Process customer payments and deposits.
• Answer calls and respond to questions professionally and promptly.
• Schedule deliveries and communicate updates to customers.
• Support showroom operations and assist the Office Manager as needed.

Skills

Customer service

Interpersonal skills

Verbal communication

Listening

Organizational skills

Multitasking

Problem-solving

Teamwork

Education

High school diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Ashley Furniture HomeStore in Falls Township, PA is seeking a part-time Customer Service Representative. You will assist customers in-store and by phone, input orders, and coordinate deliveries to ensure a smooth customer experience.

The role requires strong communication, multitasking, and basic math skills, with opportunity to grow within Regency Management Services. Evening and weekend shifts may be required.