Part-Time Customer Experience Advocate – In-Store & Phone

Regency Management Services LLC; Frederick (MD); In loco; USD 17.000 - 24.000; Part-time

Vantaggi offerti da questo lavoro

Medical, Dental & Vision Insurance

401(k) Retirement Plan

Paid Vacation, Holidays & PTO

Employee Discounts

Descrizione del lavoro

Regency Management Services LLC, operating Ashley Furniture in Frederick, MD, is seeking a Part-Time Customer Service Representative.

In this role you will take orders, handle payments, schedule deliveries, assist showroom operations, and ensure a smooth customer experience both in person and by phone. The ideal candidate thrives in a fast-paced retail setting and values teamwork and accuracy.

Competenze

• High school diploma or GED required.
• Strong customer service and interpersonal skills.
• Excellent verbal and listening skills.
• Proficient computer skills in Outlook, Word and Excel.
• Ability to handle cash and process payments.
• Ability to schedule deliveries and manage orders.

Mansioni

• Enter customer orders accurately into the system.
• Process payments and apply to accounts.
• Handle cash and other forms of payment per policy.
• Prepare daily deposits.
• Answer calls and respond to questions promptly.
• Schedule deliveries accurately.
• Maintain open orders and share updates with customers.
• Resolve questions with professionalism and empathy.
• Complete daily reports and office tasks.
• Support showroom operations and displays.

Conoscenze

Customer service

Interpersonal skills

Verbal and listening skills

Organization

Teamwork

Problem-solving

Positive attitude

Formazione

High school diploma or GED

Strumenti

Microsoft Outlook

Microsoft Word

Microsoft Excel

Descrizione del lavoro

Regency Management Services LLC, operating Ashley Furniture in Frederick, MD, is seeking a Part-Time Customer Service Representative.

In this role you will take orders, handle payments, schedule deliveries, assist showroom operations, and ensure a smooth customer experience both in person and by phone. The ideal candidate thrives in a fast-paced retail setting and values teamwork and accuracy.