Part-Time Front Office & Sales Coordinator

Klemm Exteriors; St. Charles (IL); Hybrid; USD 22,000 - 26,000; Part time

Job summary

Klemm Exteriors in Illinois is seeking a part-time Front Office & Sales Assistant to be the first point of contact for customers, handling administrative duties and supporting sales, production and operations.

The role requires reliable, organized individuals with strong communication, ability to work evenings/Saturdays when needed, and comfort with CRM, scheduling, estimates and invoicing.

Qualifications

• Industry Experience: 1+ years with a construction company preferred.
• Strong Communication Skills: Both verbal and written.
• Self-Starter: Must be able to work independently and demonstrate reliability.
• Problem Solver: Ability to identify problems and propose solutions.
• Time Management: Strong organizational skills with the ability to prioritize tasks effectively.
• Physical Ability: Capable of lifting and carrying up to 60 lbs.
• Punctuality: Timely, punctual, willing to start early and work Saturdays when needed.

Responsibilities

• Greet customers warmly and assist them with inquiries.
• Answer and route phone calls professionally, ensuring clear communication.
• Maintain CRM and update call logs, customer databases, and spreadsheets.
• Follow up on customer estimates via phone and email to help close deals.
• Daily follow-up on insurance matters to facilitate the estimation process.
• Obtain permits when needed to ensure compliance with regulations.
• Complete job cost and invoices templates for readiness after job completion.
• Track job completions and managing the tracking of invoices and payments.
• Follow up on outstanding customer invoices estimates to ensure timely resolution.
• Assist with implementation of new CRM system
• Perform general clerical duties such as printing, faxing, and typing as needed.
• Assist staff members with various administrative tasks, contributing to team efficiency.

Skills

Communication

Self-Starter

Problem Solver

Time Management

Punctuality

Education

1+ years construction experience

Job description

Klemm Exteriors in Illinois is seeking a part-time Front Office & Sales Assistant to be the first point of contact for customers, handling administrative duties and supporting sales, production and operations.

The role requires reliable, organized individuals with strong communication, ability to work evenings/Saturdays when needed, and comfort with CRM, scheduling, estimates and invoicing.