Part-Time Front Office Coordinator - Patient Experience

Mosaic Dental Collective; Moses Lake (WA); On-site; USD 29,000 - 36,000; Part time

Benefits offered by this job

401k with match

Sick pay

Training through Mosaic's network

Job summary

Ottosen & Nygard Endodontics in Moses Lake, WA is seeking an experienced part-time Front Office Coordinator to join the team. You will be the first point of contact for patients, coordinate new patient and hygiene appointments, and support the office by handling scheduling and billing tasks.

The role emphasizes a welcoming patient experience, insurance verification, co-pay collection, and collaboration with the Office Manager.

Qualifications

• High school diploma or GED or equivalent.
• 1 year dental front office experience required, prior dental insurance coordination experience preferred.
• Excellent organizational skills.
• Excellent interpersonal communication skills.
• Patient advocate; empathetic, adaptable, and ethical.
• Ability to multitask effectively.
• Proficient in Microsoft Office.
• Prior experience with Eaglesoft or Open Dental software.

Responsibilities

• New patient and hygiene coordination.
• Maintain productive schedules and confirm appointments.
• Gain financial commitment from patients and collect co-payments.
• Obtain necessary insurance pre-authorizations.
• Ensure compliance with company policies, as well as State, Federal and other regulatory bodies.
• Respond to patient billing, treatment, and benefit inquiries.
• Other duties and responsibilities as assigned by the office manager.

Skills

Customer service

Scheduling

Insurance coordination

Interpersonal communication

Multitasking

Microsoft Office

Dental software

Education

GED or equivalent

Tools

Eaglesoft

Open Dental

Job description

Ottosen & Nygard Endodontics in Moses Lake, WA is seeking an experienced part-time Front Office Coordinator to join the team. You will be the first point of contact for patients, coordinate new patient and hygiene appointments, and support the office by handling scheduling and billing tasks.

The role emphasizes a welcoming patient experience, insurance verification, co-pay collection, and collaboration with the Office Manager.