Dental Front Office

Clay Today; Olympia (WA); On-site; USD 38,000 - 62,000; Full time

Job summary

Clay Today in Olympia, WA seeks an experienced Front Office Treatment Coordinator to join our dental team. The role focuses on patient communication, ownership of responsibilities, and contributing to a positive office culture.

The ideal candidate leads by example, presents treatment plans confidently, and works well as part of a team. Strong insurance and financing knowledge is highly valued. This is a hands-on, patient-focused front office position in a collaborative setting.

Qualifications

• Experience in dental front office is preferred.
• Proven ability to present treatment plans and financing options.
• Experience with dental insurance, benefits and patient estimates.
• Strong organizational and follow-through skills.
• Professional and compassionate patient communication.
• Willing to jump in and help within a team.

Responsibilities

• Present treatment plans.
• Explain costs and financing.
• Verify insurance and obtain pre-authorizations.
• Follow up on unscheduled treatment.
• Manage the schedule.
• Check patients in and out.

Skills

Leadership

Team player

Communication

Customer service

Insurance knowledge

Job description

About the Role

We are looking for an experienced Front Office Treatment Coordinator to join our dental team in Olympia. We want someone who enjoys working with patients, brings positive energy to the office, and is comfortable taking ownership of their role.

The ideal candidate

• Is a leader who takes initiative and leads by example
• Brings a positive attitude and contributes to a healthy team culture
• Is confident and comfortable presenting treatment plans and financial options
• Has experience with dental insurance, benefits, and patient estimates
• Communicates professionally and compassionately with patients
• Is organized and dependable with strong follow through
• Enjoys helping patients understand and move forward with recommended treatment
• Works well as part of a team and is willing to jump in where needed
• Has previous dental front office experience (preferred)

What You'll Do

• Present treatment plans
• Explain costs and financing
• Verify insurance and get pre-authorizations
• Follow up on unscheduled treatment
• Manage the schedule
• Check patients in and out