Part-Time Front Office Assistant – Weekend Patient Care

Crossroads Treatment Centers; Philadelphia (Philadelphia County); Hybrid; USD 22,000 - 28,000; Part time

Benefits offered by this job

Have a daily impact on many lives

Excellent training for newcomers

Mileage reimbursement per IRS rate

Community events promoting belonging/​

Opportunity to save lives everyday!

Job summary

Crossroads Treatment Centers is seeking a part-time Front Office Assistant for roles based at North Broad Street and Northeast Philadelphia, PA. The position supports patient check-in, payments, and daily clinic operations, while delivering a high level of customer service in a fast-paced healthcare setting.

Responsibilities include guiding new patients through intake, coordinating with clinical staff, collecting samples for drug screens as needed, maintaining financial records, and supporting

Qualifications

• High School Diploma or GED required.
• Customer Service experience in a fast paced environment preferred.
• Healthcare, addiction medicine, office administration experience preferred.
• Lived Addiction experience is a plus.

Responsibilities

• Check in patients, receive payments, and assist in daily operations.
• Maintain a friendly, professional attitude toward patients and provide a 'white glove' experience.
• Guide new patients through their intake process.
• Collect urine and saliva samples for drug screens as needed.
• Maintain daily financial records and reports.
• Coordinate with medical staff to coordinate intakes.
• Provide clerical and logistical support.
• Oversee patient accounts and financial responsibilities.

Skills

Customer service

Communication

Education

High School Diploma or GED

Job description

Crossroads Treatment Centers is seeking a part-time Front Office Assistant for roles based at North Broad Street and Northeast Philadelphia, PA. The position supports patient check-in, payments, and daily clinic operations, while delivering a high level of customer service in a fast-paced healthcare setting.

Responsibilities include guiding new patients through intake, coordinating with clinical staff, collecting samples for drug screens as needed, maintaining financial records, and supporting