Part-time Front Office Assistant - New Kensington, PA

Crossroads Treatment Centers; New Kensington (Westmoreland County); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Mileage reimbursement

Training opportunities

Community events

Job summary

Crossroads Treatment Centers in New Kensington, PA seeks a Part-time Front Office Assistant to warmly check in patients, collect payments, and support daily clinic operations. You will guide new patients through intake, maintain daily financial records, coordinate with medical staff, and provide clerical support while delivering a respectful, patient-centered experience.

The role offers training and mileage reimbursement, aligns with 26 hours per week, and supports meaningful work helping people

Qualifications

• Customer service experience in a fast-paced environment preferred.
• Experience in healthcare, addiction medicine, office administration preferred.

Responsibilities

• Check in patients and receive payments with a friendly, professional attitude.
• Guide new patients through intake and coordinate with medical staff.
• Maintain daily financial records and patient accounts.

Skills

Customer Service

Office Administration

Healthcare experience

Education

High School Diploma or GED

Job description

Part-time Front Office Assistant - New Kensington, PA# Open Positions## Part-time Front Office Assistant - New Kensington, PAApply: In-Center: New Kensington, PA: Part time: Posted Today: R-105138## **Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.**## ## ## Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients.# # ***Day in the Life of a Front Office Assistant**** Responsible for providing excellent customer service checking in patients, receiving payments, and assisting in daily operations.* Maintain friendly, professional attitude towards patients, offer a “white glove” experience.* Provide an exceptional experience by guiding new patients through their intake process.* Collect urine and saliva samples for patient drug screens as needed* Maintains daily financial records and reports* Coordinates with medical and clinical staff to coordinate intakes* Provides clerical and logistical support* Oversees patient accounts and financial responsibilities # ***Education and Experience requirements*****:*** **At minimum, High School Diploma or GED** required.* **Customer Service experience** in a fast paced environment preferred.* Experience in **healthcare, addiction medicine, office administration** preferred.* **Lived Addiction experience** is a plus. # ***Hours, Schedule, and Travel (if applicable)*** Expected hours for this role are **26 hours per week.** *See specific schedule requirements below.* * Monday 8:00 AM - 5:30 PM* Tuesday 11:30 AM - 7:30 PM* Thursday 9:00 AM - 5:30 PM # ***Position Benefits*** * **Have a daily impact on many lives**.* **Excellent training if you are new to this field.*** **Mileage reimbursement (if applicable)** Crossroads matches the current IRS mileage reimbursement rate.* **Community events that promotes belonging and education**. Includes but not limited to community cook outs, various fairs related to addiction treatment and outreach, parades, addiction awareness for schools, and holiday events.* **Opportunity to save lives everyday!**