Part Time - Front Office Agent

Grand Hyatt; Tampa (FL); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Free room nights

Medical insurance

401K with company match

Paid vacation and sick leave

Employee meals

Discounts at retailers

Job summary

Grand Hyatt Tampa Bay is seeking a Front Office Agent to support guest registration, payment handling and service communications. You will be the welcoming face of Hyatt, delivering efficient service and memorable experiences.

The role emphasizes guest interaction, policy adherence and collaboration with hotel teams to fulfill guest needs and promote offerings.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills
• Ability to stand for long periods of time
• Previous hotel front desk and/or guest services experience preferred

Responsibilities

• Front Office Agents handle guest registration and payment processing.
• Communicate hotel services, promotions and amenities to guests.
• Be the face of Hyatt, creating a welcoming guest experience.

Skills

Guest service

Verbal communication

Written communication

Customer satisfaction

Job description

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Organization- Grand Hyatt Tampa Bay

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Front Office Agents are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Agent. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

We offer excellent benefits:

• Free room nights after 90 days, Discounted and Friends & Family Room Rates upon hire
• Medical, Prescription, Dental and Vision Insurance
• 401K with company match
• Paid Vacation, sick days, new child leave and personal day
• Paid Family Bonding Time and Adoption Assistance
• Free colleague meals during shift
• Employee Stock Purchase Plan
• Discounts at various retailers – Apple, AT&T, Verizon, Headspace and many more

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills
• Ability to stand for long periods of time.
• Previous hotel front desk and/or guest services experience preferred

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.