Part Time – Front Office Agent

Grand Hyatt; Tampa (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Free room nights after 90 days

Medical insurance

401K with company match

Paid vacation and sick days

Personal day and child leave

Free meals during shift

Employee stock purchase plan

Retail discounts

Job summary

Grand Hyatt Tampa Bay is seeking a Front Office Agent to manage the guest registration process and communicate hotel services and promotions. This visible role offers opportunities for casual conversations and directly impacts guest experiences.

You will be the face of Hyatt, delivering attentive service and facilitating smooth check-in/check-out procedures while supporting guests with inquiries and hotel information.

Qualifications

• Desire to satisfy others in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.
• Previous front desk/guest services experience preferred.

Responsibilities

• Handle guest registration and check-in/check-out processes.
• Communicate hotel services and promotions to guests.
• Be the face of Hyatt, delivering friendly, efficient service.
• Assist guests with inquiries and provide a positive guest experience.

Skills

Guest service orientation

Verbal communication

Written communication

Stamina/standing long periods

Job description

Organization- Grand Hyatt Tampa Bay

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Front Office Agents are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You’ll be the face of Hyatt as a Front Office Agent. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we’d love to hear from you!

We offer excellent benefits:

• Free room nights after 90 days, Discounted and Friends & Family Room Rates upon hire
• Medical, Prescription, Dental and Vision Insurance
• 401K with company match
• Paid Vacation, sick days, new child leave and personal day
• Paid Family Bonding Time and Adoption Assistance
• Free colleague meals during shift
• Employee Stock Purchase Plan
• Discounts at various retailers — Apple, AT&T, Verizon, Headspace and many more

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills
• Ability to stand for long periods of time.
• Previous hotel front desk and/or guest services experience preferred

Use your past hotel job experience to make a difference at Hyatt.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.