Part-Time Front End Leader — Wow Customers

Five Below; North Carolina; On-site; USD 15,000 - 18,000; Full time

Job summary

Five Below is seeking a Support Lead to assist the Store Manager and Customer Service Manager, guiding front end operations and a team of sales associates. You will be responsible for cash handling, training, and delivering a WOW customer experience while driving sales and store performance.

As a part of the leadership team, you will model Five Below values and lead by example during your assigned shifts, ensuring fast checkouts, store cleanliness, and strong customer service metrics.

Qualifications

• High School Graduate or equivalent.
• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.

Responsibilities

• Wown the customer and lead front end operations.
• Drive CSAT scores and sales by leading the team.
• Train and coach associates; ensure store cleanliness and safety.
• Manage cash handling and store procedures; open/close responsibilities.

Skills

Customer Service

Organization

Productivity

Multi-tasking

Professionalism

Trainer/Mentor

Communication

Sales Driven

Education

High School Diploma

Job description

Five Below is seeking a Support Lead to assist the Store Manager and Customer Service Manager, guiding front end operations and a team of sales associates. You will be responsible for cash handling, training, and delivering a WOW customer experience while driving sales and store performance.

As a part of the leadership team, you will model Five Below values and lead by example during your assigned shifts, ensuring fast checkouts, store cleanliness, and strong customer service metrics.