Part-Time Front End Lead - Wow the Customer

Five Below, Inc.; Pennsylvania; On-site; USD 13,069 - 18,614; Part time

Job summary

Five Below, Inc. is seeking a part-time PT Support Lead in Wynnewood, PA to guide front-end operations, coach associates, and maintain exceptional customer service standards.

The role emphasizes leadership during the Store Manager/Leader and Customer Service Manager supervision, ensuring high energy, accurate cash handling, and a welcoming store environment. You’ll help drive sales, train staff, and model Five Below values while managing daily tasks such as opening/closing, payroll assistance,

Qualifications

• High school diploma or equivalent required.
• Experience in a supervisory or lead role preferred.
• Excellent customer service and communication skills.

Responsibilities

• Ensure all associates and managers wow the customer through personal contact.
• Achieve CSAT score goals set by District Manager.
• Lead front end operations and train staff on customer service standards.
• Ensure fast, friendly checkout and store cleanliness.
• Open/close store procedures and assist payroll within budget.
• Drive store sales and monitor key metrics.

Skills

Customer Service

Organization

Productivity

Ability to multi-task

Follows Direction

Professionalism

Trainer/Developer/Motivator

Communication

Sales Driver/Goal Oriented

Education

High School Graduate or equivalent

College experience preferred

Job description

Five Below, Inc. is seeking a part-time PT Support Lead in Wynnewood, PA to guide front-end operations, coach associates, and maintain exceptional customer service standards.

The role emphasizes leadership during the Store Manager/Leader and Customer Service Manager supervision, ensuring high energy, accurate cash handling, and a welcoming store environment. You’ll help drive sales, train staff, and model Five Below values while managing daily tasks such as opening/closing, payroll assistance,