Part-Time Front Desk & Testing Support

University of Wisconsin La Crosse; Town of Bangor (WI); On-site; USD 18,000 - 20,000; Part time

Benefits offered by this job

Paid vacation

Flexible health insurance

Paid holidays and sick days

Retirement plan vesting after 5 years

Job summary

University of Wisconsin–La Crosse is seeking a part-time Front Desk Associate (Administrative Assistant II) for the Counseling & Testing Center. The role involves front desk duties, student contact, and administrative support for testing services.

Typical schedule is mid-morning to mid-afternoon, Monday through Friday, with potential variations. 20 hours per week in a 12-month appointment, starting at $18.00 per hour.

Qualifications

• Minimum of high school diploma or equivalent.
• The ability to provide an atmosphere of compassion and empathy.
• Knowledge and experience in the use of computer software including Microsoft Office Suite (i.e. Word, Excel, PowerPoint, etc.).
• Ability to use discretion and good judgment regarding confidential information.
• Effective oral and written communication skills.
• Excellent organizational and time management skills.

Responsibilities

• Greet and register clients for testing.
• Provide information as requested by students and community members regarding the Computer-Based Testing programs.
• Manage inventory and the purchasing of office supplies (including business cards, name plates, name tags, etc.).
• Coordinate billing of specific fee-based services to students; process invoices and record revenue.
• Maintain confidentiality in accordance with APA guidelines, state statutes, and accreditation standards.
• Serve as the primary reception administrator – greet students, answer questions, schedule appointments, and help register clients for services.
• Manage staff schedules in the electronic medical records system and maintain the calendar for the Assistant Director.
• Produce correspondence on behalf of the CTC and arrange meetings as requested.
• Develop and maintain confidential client files and documentation in accordance with statutes and policies.
• Attend meetings and assist in updating departmental policies, procedures, forms and files.
• Assist in maintaining the CTC website and related publications.

Skills

Compassion & empathy

Communication

Discretion & confidentiality

Time management

Microsoft Office proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

University of Wisconsin–La Crosse is seeking a part-time Front Desk Associate (Administrative Assistant II) for the Counseling & Testing Center. The role involves front desk duties, student contact, and administrative support for testing services.

Typical schedule is mid-morning to mid-afternoon, Monday through Friday, with potential variations. 20 hours per week in a 12-month appointment, starting at $18.00 per hour.