Part-Time Front Desk Coordinator for Student Services

University of Wisconsin Colleges; La Crosse (WI); On-site; USD 19,000 - 21,000; Part time

Job summary

University of Wisconsin-La Crosse’s Counseling & Testing Center seeks a part-time Front Desk Associate to provide essential front-office support. The role is 20 hours per week (50% FTE) with a 12-month appointment, typically mid-morning to mid-afternoon, Monday through Friday.

Starting pay is $18.00 per hour, with interviews initially conducted virtually. Under supervision, the Administrative Assistant II assists in testing registration, client intake, calendar management, and routine clerical

Qualifications

• High school diploma or equivalent.
• Compassionate and empathetic presence.
• Effective communication with people from all backgrounds.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to handle confidential information with discretion.
• Strong organizational and time-management skills.

Responsibilities

• Greet and register clients for testing.
• Provide information about Computer-Based Testing programs.
• Manage inventory and purchasing of office supplies.
• Coordinate billing for specific fee-based services; process invoices and revenue records.
• Maintain confidentiality per APA, Wisconsin statutes, and IACS guidelines.
• Act as primary reception administrator: greet, answer questions, schedule appointments, assist in registering clients for services.
• Manage staff calendars in the EMR system and update the Assistant Director's calendar.
• Prepare correspondence and arrange meetings; maintain confidential client files.
• Maintain and order publications, forms, and equipment; update departmental policies.
• Attend meetings and contribute to service delivery; take meeting minutes as needed.
• Coordinate design/production of CTC publications and assist with website updates.
• Ensure campus mail is processed daily.

Skills

Front desk

Customer service

Communication

Microsoft Office

Scheduling

Confidentiality

Education

High school diploma

Tools

Electronic Medical Records

Calendar software

Microsoft Outlook

Job description

University of Wisconsin-La Crosse’s Counseling & Testing Center seeks a part-time Front Desk Associate to provide essential front-office support. The role is 20 hours per week (50% FTE) with a 12-month appointment, typically mid-morning to mid-afternoon, Monday through Friday.

Starting pay is $18.00 per hour, with interviews initially conducted virtually. Under supervision, the Administrative Assistant II assists in testing registration, client intake, calendar management, and routine clerical