Part-Time Front Desk Specialist — Welcoming & Organized

DOCS Dermatology Group; Charlotte (NC); On-site; USD 21,000 - 28,000; Part time

Job summary

DOCS Dermatology Group in Steele Creek, NC is seeking a friendly receptionist for a part-time role. You will be the first point of contact for patients, providing excellent customer service and administrative support to ensure smooth office operations.

Shifts are Monday–Wednesday 7:45am–4pm and one Friday per month 7:45am–1pm, in our Steele Creek office (28278). Responsibilities include greeting visitors, answering calls, scheduling, mail handling, and data entry.

Qualifications

• High school diploma or equivalent.
• Customer service experience preferred.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Strong organizational and multitasking abilities.
• Professional appearance and demeanor.
• Ability to handle sensitive information discreetly.

Responsibilities

• Greet and welcome visitors in a warm and professional manner.
• Answer, screen, and forward incoming phone calls promptly and courteously.
• Manage the reception area to ensure it is tidy and presentable.
• Handle incoming and outgoing mail and packages.
• Schedule and coordinate appointments and meetings as needed.
• Maintain office security by following safety procedures and controlling access via the reception desk.
• Assist with administrative tasks such as data entry, filing, and document preparation.
• Provide general support to visitors and staff as required.

Skills

Verbal and written communication

Microsoft Office Suite

Organizational multitasking

Professional appearance

Discretion with sensitive info

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

DOCS Dermatology Group in Steele Creek, NC is seeking a friendly receptionist for a part-time role. You will be the first point of contact for patients, providing excellent customer service and administrative support to ensure smooth office operations.

Shifts are Monday–Wednesday 7:45am–4pm and one Friday per month 7:45am–1pm, in our Steele Creek office (28278). Responsibilities include greeting visitors, answering calls, scheduling, mail handling, and data entry.