Part-Time Dermatology Front Desk Concierge

Anne Arundel Dermatology; Shallotte (NC); On-site; USD 28,000 - 34,000; Part time

Benefits offered by this job

Medical, Dental & Vision insurance

Short-term and long-term disability

Voluntary life insurance

Paid time off

Paid holidays

Retirement Savings account

Employee discount on cosmetic services

Job summary

Anne Arundel Dermatology in Shallotte, NC seeks a Front Desk Receptionist to welcome patients, check in/out, schedule, process payments, and maintain accurate records. This part-time role supports daily office operations in a fast-paced dermatology practice.

Ideal candidates have strong customer service, solid communication, attention to detail, and HIPAA knowledge; experience with EMR/EHR is preferred. Some travel to nearby clinics may be required.

Qualifications

• High school diploma or GED required.
• At least 2 years in a customer-facing role required.
• 1-3 years as Medical Receptionist in clinical/surgical setting preferred.
• Dermatology experience preferred.

Responsibilities

• Greet patients in a pleasant and professional manner.
• Screen calls, schedule appointments, and coordinate referrals.
• Take accurate and concise phone messages.
• Enter complete patient demographics when scheduling appointments.
• Review patient charts to ensure required information and signatures are complete.
• Check patients in and out.
• Monitor patients in the reception area and communicate with them as needed.
• Collect patient payments.
• Update product inventory and fulfill inventory orders.
• Run end-of-day reports and balance payment totals when assigned closing duties.
• Distribute incoming reports and correspondence to patient charts.
• Ensure phone messages, faxes, and interdepartmental communications are addressed in a timely manner.
• Treat patients with dignity, empathy, and professionalism.
• Assist other staff as needed.
• Perform other duties as assigned by management.

Skills

Customer service

Communication

Attention to detail

Organization

Time management

HIPAA knowledge

EMR/EHR experience

Multi-line phone

Teamwork

Travel to nearby locations

Education

High school diploma or GED

2 years customer-facing experience

1-3 years medical receptionist experience

Dermatology experience preferred

Tools

EMR/EHR software

Phone systems

Job description

Anne Arundel Dermatology in Shallotte, NC seeks a Front Desk Receptionist to welcome patients, check in/out, schedule, process payments, and maintain accurate records. This part-time role supports daily office operations in a fast-paced dermatology practice.

Ideal candidates have strong customer service, solid communication, attention to detail, and HIPAA knowledge; experience with EMR/EHR is preferred. Some travel to nearby clinics may be required.