Dermatology Front Office & Patient Experience Specialist

QualDerm Partners; Denver (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive Pay

Comprehensive Health Coverage

Generous 401(k) Plan

Paid Time Off (PTO)

Company-Paid Life Insurance

Disability Protection

Additional Wellness Plans

Employee Assistance Program (EAP)

Exclusive Employee Discounts

Referral Bonus Program

Job summary

QualDerm Partners is seeking a Front Office Receptionist for its Denver, NC location. In this role, you will provide excellent customer service, manage patient registrations, and verify insurance coverage. Responsibilities include greeting patients, recording arrivals in our system, scheduling appointments, and maintaining a welcoming reception area. Candidates should have a high school diploma, strong communication skills, and at least one year of customer service experience, preferably in healthcare. Comprehensive benefits and competitive pay are offered.

Qualifications

• Minimum of 1 year customer service experience, preferably in a healthcare office environment.
• Strong communication and interpersonal skills are essential.
• Ability to handle sensitive information with confidentiality is required.

Responsibilities

• Greet patients and visitors warmly in person or over the phone.
• Record patient arrivals in the Practice Management System (EMR).
• Schedule patient appointments to maximize provider time and ensure comfort.

Skills

Customer service experience

Communication skills

Interpersonal skills

Confidentiality

Proficiency with electronic medical records

Education

High School Diploma

Associate's Degree

Job description

QualDerm Partners is seeking a Front Office Receptionist for its Denver, NC location. In this role, you will provide excellent customer service, manage patient registrations, and verify insurance coverage. Responsibilities include greeting patients, recording arrivals in our system, scheduling appointments, and maintaining a welcoming reception area. Candidates should have a high school diploma, strong communication skills, and at least one year of customer service experience, preferably in healthcare. Comprehensive benefits and competitive pay are offered.