Patient Experience Coordinator - Part-Time Front Desk (2–5 PM)

QualDerm Partners; Greensboro (NC); On-site; USD 19,286 - 24,796; Part time

Benefits offered by this job

Competitive Pay

401(k) company match

Employee Referral Bonus Program

Job summary

A leading dermatology network in Greensboro is seeking a Variable Part-Time Front Office Receptionist to enhance patient experiences. This role involves managing patient check-in/out, handling administrative tasks, and delivering exceptional customer service. Ideal candidates will possess strong interpersonal and communication skills, along with a high school diploma. Join a supportive team that celebrates diversity and values every employee's contribution.

Qualifications

• 1-2 years of experience in a customer-facing role, preferably in a healthcare setting.
• Strong communication and interpersonal skills.
• Proficiency in using medical software and Microsoft Office Suite.

Responsibilities

• Greet patients and visitors promptly and professionally.
• Manage patient check-in and check-out processes.
• Collect patient information and verify eligibility.
• Schedule and confirm patient appointments.
• Respond to patient inquiries and assist with issues.
• Maintain a clean and organized reception area.

Skills

Customer service skills

Strong communication

Detail-oriented

Interpersonal skills

Education

High School Diploma

Associate's Degree

Tools

Microsoft Office Suite

Medical software

Job description

A leading dermatology network in Greensboro is seeking a Variable Part-Time Front Office Receptionist to enhance patient experiences. This role involves managing patient check-in/out, handling administrative tasks, and delivering exceptional customer service. Ideal candidates will possess strong interpersonal and communication skills, along with a high school diploma. Join a supportive team that celebrates diversity and values every employee's contribution.