Front Desk & Admin Coordinator

Docs, Llc; Charlotte (NC); On-site; USD 28,000 - 36,000; Full time

Job summary

Docs, Llc in Steele Creek, NC is seeking a friendly and professional Receptionist to join our team. You will be the first point of contact, delivering excellent customer service and supporting everyday office operations.

Typical schedule includes Monday, Tuesday and Wednesday from 7.45am–4pm and one Friday a month from 7:45–1pm, with duties spanning greeting visitors, answering calls, mail handling, scheduling, and basic data entry.

Qualifications

• High school diploma or equivalent.
• Previous receptionist or customer service experience preferred.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Strong organizational and multitasking abilities.
• Professional appearance and demeanor.
• Ability to handle sensitive information with discretion.
• This position is based in our Steele Creek office located in NC, 28278.
• The role requires standing or sitting for extended periods and interacting with visitors and staff throughout the day.

Responsibilities

• Greet and welcome visitors in a warm and professional manner.
• Answer, screen, and forward incoming phone calls promptly and courteously.
• Manage the reception area to ensure it is tidy and presentable.
• Handle incoming and outgoing mail and packages.
• Schedule and coordinate appointments and meetings as needed.
• Maintain office security by following safety procedures and controlling access via the reception desk.
• Assist with administrative tasks such as data entry, filing, and document preparation.
• Provide general support to visitors and staff as required.

Skills

Customer service experience

Communication skills

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office Suite (Word, Excel, Outlook)

Job description

Docs, Llc in Steele Creek, NC is seeking a friendly and professional Receptionist to join our team. You will be the first point of contact, delivering excellent customer service and supporting everyday office operations.

Typical schedule includes Monday, Tuesday and Wednesday from 7.45am–4pm and one Friday a month from 7:45–1pm, with duties spanning greeting visitors, answering calls, mail handling, scheduling, and basic data entry.