Part-Time Front Desk Specialist — Weekend Availability

Crown Hotel & Travel Management Llc; Hartsville (SC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Insurance (Medical, Dental and Vision)

Supplemental Insurance

Enhanced PTO Plan

Paid Training

Fantastic Company Culture

Job summary

Crown Hotel & Travel Management LLC is seeking a Front Desk Agent for a part-time role, including weekend shifts, to greet guests and manage reservations with a smile and professional demeanor.

You will handle check-ins/outs, provide information about hotel procedures and local attractions, resolve guest concerns, and maintain accurate cash handling and training records as directed by the GM. A strong customer focus and good communication are essential.

Qualifications

• High school diploma or equivalent.
• Basic computer skills including Word.
• Excellent communication and interpersonal skills.

Responsibilities

• Receiving accommodation reservations from visitors
• Taking the details of all arriving guests including payment information
• Allocating rooms to all guests
• Providing information to guests about the procedures, policies, and facilities of the hotel
• Providing the guest with the necessary tourism information
• Handling all customer concerns and queries
• Issuing receipts to the guests
• Ensuring the safety and security of all guests
• Maintain all guest reservations in accordance with credit card security requirements
• Balance and properly account for cash drawer at the desk for each shift
• Maintain all training requirements as set forth by General Manager
• Assisting guests with safety deposit box forms and keys as outlined by GM
• Wear a provided uniform and name tag at all times on the property
• Perform routine cleaning throughout the work area
• Document any necessary minor repairs and/or replacements of room furniture, fixtures, and equipment to include television sets, light fixtures, and follow through with proper department
• Smile, acknowledge, and greet guests while in guest rooms, front of the house, or any other area of the hotel
• Respond to guest’s requests for immediate repairs
• Report lost-and-found items in accordance with hotel procedures
• All other assigned duties

Skills

Basic computer skills

Communication skills

Organization skills

Education

High school diploma

Tools

Microsoft Word

Job description

Crown Hotel & Travel Management LLC is seeking a Front Desk Agent for a part-time role, including weekend shifts, to greet guests and manage reservations with a smile and professional demeanor.

You will handle check-ins/outs, provide information about hotel procedures and local attractions, resolve guest concerns, and maintain accurate cash handling and training records as directed by the GM. A strong customer focus and good communication are essential.