Part-Time Front Desk Receptionist — Elder Care Community

Arbors at Stoneham; Stoneham (MA); On-site; USD 20,664 - 26,174; Part time

Job summary

Arbors at Stoneham is seeking a part-time receptionist to join our family-owned assisted living community in Stoneham, MA. The role emphasizes friendly, responsive service to residents, families, guests and vendors. Requirements include experience as a receptionist, comfort with computers and multitasking, and a friendly personality with elders.

Availability weekdays, evenings and weekends is required; minimum age 16. Equal opportunity employer.

Qualifications

• Experience as a receptionist is required.
• Experience and/or sensitivity to the needs of elders or disabled individuals.
• Must be at least 16 years old.
• Availability during weekdays, evenings and weekends.
• Familiarity with computers and ability to multitask is required.

Responsibilities

• Provide exceptional customer service to residents, families, guests and vendors.
• Monitor lobby to ensure warm, informed service for visitors and residents.
• Answer, transfer, and record telephone calls accurately.
• Be the reference point for residents and visitors, addressing needs and requests.
• Assist with lobby activities or events (games, clubs, socials).
• Assist residents with scheduling services and maintaining directories.
• Handle emergency situations calmly and efficiently.
• Perform other receptionist tasks as needed.

Skills

Computer familiarity

Multitasking

Customer service

Job description

Arbors at Stoneham is seeking a part-time receptionist to join our family-owned assisted living community in Stoneham, MA. The role emphasizes friendly, responsive service to residents, families, guests and vendors. Requirements include experience as a receptionist, comfort with computers and multitasking, and a friendly personality with elders.

Availability weekdays, evenings and weekends is required; minimum age 16. Equal opportunity employer.