Part Time Receptionist at Arbors at Stoneham Stoneham, MA

Arbors at Stoneham; Stoneham (MA); On-site; USD 20,664 - 26,174; Part time

Job summary

Arbors at Stoneham is seeking a part-time receptionist to join our family-owned assisted living community in Stoneham, MA. The role emphasizes friendly, responsive service to residents, families, guests and vendors. Requirements include experience as a receptionist, comfort with computers and multitasking, and a friendly personality with elders.

Availability weekdays, evenings and weekends is required; minimum age 16. Equal opportunity employer.

Qualifications

• Experience as a receptionist is required.
• Experience and/or sensitivity to the needs of elders or disabled individuals.
• Must be at least 16 years old.
• Availability during weekdays, evenings and weekends.
• Familiarity with computers and ability to multitask is required.

Responsibilities

• Provide exceptional customer service to residents, families, guests and vendors.
• Monitor lobby to ensure warm, informed service for visitors and residents.
• Answer, transfer, and record telephone calls accurately.
• Be the reference point for residents and visitors, addressing needs and requests.
• Assist with lobby activities or events (games, clubs, socials).
• Assist residents with scheduling services and maintaining directories.
• Handle emergency situations calmly and efficiently.
• Perform other receptionist tasks as needed.

Skills

Computer familiarity

Multitasking

Customer service

Job description

Part Time Receptionist – Arbors at Stoneham – Stoneham, MA.

The Arbors at Stoneham is a family‑owned assisted living community and we’re hiring a part‑time receptionist. Familiarity with computers and multitasking is required; experience with elderly populations is preferred.

Responsibilities

• Providing exceptional customer service.
• Monitoring lobby areas to ensure visitors, residents, and guests receive informed, warm, friendly service.
• Answering, transferring, and recording telephone calls accurately and professionally.
• Serving as the point of reference for residents, families, guests, and vendors, attending to their wishes and requirements.
• Assisting with lobby activities or events such as word games, knitting clubs, wine and cheese socials, etc.
• Assisting residents with scheduling of services in and out of the community.
• Assisting with word‑processing tasks, such as preparing and maintaining current resident directories.
• Handling emergency situations calmly and efficiently.
• Performing other receptionist tasks as needed.

Requirements

• Experience working as a receptionist.
• Experience and/or sensitivity to the needs of elders or disabled individuals.
• Minimum age of 16 years.
• Enjoyment of socializing with residents, families, guests, and the public.
• Availability during weekdays, evenings, and weekends.

We are an equal‑opportunity employer and prohibit discrimination or harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.