Part-Time Front Desk & Guest Services Agent

Remington Hotels; El Paso (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

DoubleTree by Hilton El Paso Downtown is seeking a Part-Time Front Desk Agent to warmly welcome guests, manage check-ins/outs, and handle reservations with accuracy. The role supports guest satisfaction through professional communication and efficient service at the front desk.

The ideal candidate communicates clearly, works well in a team, and stays organized in a fast-paced hotel environment while upholding brand standards and guest safety.

Qualifications

• Front desk or customer service experience preferred.
• Excellent verbal and written communication.
• Basic computer skills and ability to learn hotel reservation and property management systems.
• Ability to multitask in a busy environment.

Responsibilities

• Welcome guests with a warm, friendly, and professional attitude.
• Check-in and check-out guests accurately and efficiently.
• Process room reservations, payments, and guest folios.
• Answer phone calls and provide information about hotel amenities.

Skills

Verbal communication

Written communication

Customer service

Problem solving

Computer skills

PMS knowledge

Multitasking

Attention to detail

Team player

Independent worker

Flexible hours

Tools

Hotel PMS systems

Job description

DoubleTree by Hilton El Paso Downtown is seeking a Part-Time Front Desk Agent to warmly welcome guests, manage check-ins/outs, and handle reservations with accuracy. The role supports guest satisfaction through professional communication and efficient service at the front desk.

The ideal candidate communicates clearly, works well in a team, and stays organized in a fast-paced hotel environment while upholding brand standards and guest safety.