Floor Supervisor

Mr C. Hotels; El Paso (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

DoubleTree by Hilton El Paso Downtown seeks a dependable Housekeeping Floor Supervisor to lead the daily operations of the housekeeping team. You will supervise room attendants, conduct thorough room inspections, and ensure rooms are prepared in line with brand standards.

The role emphasizes coaching, safety, and timely room availability to enhance guest satisfaction. Ideal candidates have hotel housekeeping and supervisory experience, exceptional attention to detail, and strong organizational

Qualifications

• Minimum prior housekeeping experience in hotel environments.
• Supervisory experience preferred.
• Strong attention to cleanliness and presentation.
• Ability to coach, train, and motivate team; strong communication.

Responsibilities

• Supervise and support room attendants to meet hotel standards.
• Inspect guest rooms for cleanliness, maintenance, and amenities.
• Ensure rooms are released as ready for occupancy.
• Coach, train, and monitor staff performance.
• Maintain inspection records and report maintenance issues.

Skills

Housekeeping experience

Supervisory experience

Attention to detail

Coaching and training

Organizational skills

Communication skills

Problem solving

Job description

The DoubleTree by Hilton Hotel El Paso Downtown is conveniently located near I-10, El Paso Convention and Performing Art Center, and University of Texas at El Paso. Enjoy almost 5000 sq ft of meeting space with 4 restaurant concepts on-site!

Job Description

What you will be doing

Supervise and support room attendants to ensure guest rooms are cleaned according to hotel standards and established procedures.

Conduct thorough inspections of guest rooms, including vacant-ready rooms, to verify cleanliness, presentation, maintenance, and amenity standards.

Ensure rooms are properly inspected and approved before being released as ready for guest occupancy.

Identify cleanliness deficiencies and communicate necessary corrections to room attendants, following up to ensure issues are resolved.

Monitor daily room assignments, cleaning progress, and room status to support timely room availability.

Assist the Executive Housekeeper with daily staffing, assignments, training, and department operations.

Coach and train housekeeping team members on proper cleaning techniques, inspection standards, safety procedures, and productivity expectations.

Report maintenance concerns, damaged furnishings, missing items, and other room deficiencies to the appropriate department.

Monitor housekeeping supplies, linens, and equipment, reporting shortages or replenishment needs.

Ensure compliance with hotel cleanliness standards, brand requirements, workplace safety procedures, and company policies.

Address guest room cleanliness concerns promptly and professionally, escalating issues when necessary.

Maintain accurate inspection records, room status updates, and other required departmental documentation.

Promote teamwork, accountability, and a positive working environment within the housekeeping department.

Qualifications:

Previous housekeeping experience in a hotel or hospitality environment preferred.

Previous supervisory experience preferred.

Strong understanding of hotel guest room cleaning procedures and inspection standards.

Excellent attention to detail and ability to identify cleanliness and presentation deficiencies.

Ability to coach, train, and motivate team members while maintaining accountability.

Strong organizational, communication, and problem-solving skills.

Ability to work in a fast‑paced environment and manage multiple priorities.

Ability to stand, walk, bend, and move throughout the property for extended periods and perform the essential functions of the position, with or without reasonable accommodation.

Availability to work weekends, holidays, and varying shifts as needed.

The ideal candidate is a hands‑on leader who takes pride in maintaining high cleanliness standards, follows through on room inspections, and understands how housekeeping performance directly impacts guest satisfaction and hotel operations.We are looking for someone who is proactive, reliable, and committed to ensuring every guest room meets DoubleTree by Hilton standards.

Join Our Team!

If you are passionate about hospitality, cleanliness, and providing an exceptional guest experience, we encourage you to apply.

Location

Requirements

What we are looking for

DoubleTree by Hilton El Paso Downtown is seeking a dependable, detail‑oriented, and hands‑on Housekeeping Floor Supervisor to support the daily operations of our housekeeping department. The successful candidate will help ensure guest rooms meet hotel cleanliness standards, inspections are completed accurately, and housekeeping team members follow established procedures.

This position plays an important role in maintaining guest satisfaction, supporting room attendants, and ensuring rooms are cleaned, inspected, and released in a timely manner. The ideal candidate demonstrates strong leadership, organization, attention to detail, and a commitment to exceptional hospitality.

Status

Full‑time

Applicants have rights under Federal Employment Laws