Part-Time Front Desk & Guest Experience Pro

Hei Hotels Inc.; Costa Mesa (CA); On-site; USD 35,818,000 - 46,838,000; Part time

Benefits offered by this job

Free shift meals

Job summary

Hei Hotels Inc. is seeking a Part Time Front Desk Agent at the Marriott Costa Mesa location. The role involves greeting guests, handling check-in/check-out, processing payments, and providing accurate information about local attractions and hotel services.

Candidates should have hotel front desk experience, strong communication skills, and the ability to manage multiple tasks in a busy front office environment. On-site position with shift-based hours and employee meals may apply.

Qualifications

• Hotel front desk experience preferred.
• Strong math and money-handling skills.
• Excellent verbal and written communication.
• Ability to stand and move throughout front office.

Responsibilities

• Greet guests with a friendly and sincere welcome.
• Complete check-in and check-out using the computer system, confirming guest details and room rate.
• Verify and imprint credit cards for authorization; handle cash and balance the house bank.
• Answer phone calls promptly with a positive, clear voice and relay messages.
• Assist guests with requests, local information, and resolutions during stay.
• Maintain room keys, welcome folders, and assist with the overall guest experience.

Skills

Hotel experience

Customer service

Communication skills

Cash handling

Multi-tasking

Computerized registration system

Job description

Hei Hotels Inc. is seeking a Part Time Front Desk Agent at the Marriott Costa Mesa location. The role involves greeting guests, handling check-in/check-out, processing payments, and providing accurate information about local attractions and hotel services.

Candidates should have hotel front desk experience, strong communication skills, and the ability to manage multiple tasks in a busy front office environment. On-site position with shift-based hours and employee meals may apply.