Guest Experience Agent — Front Desk (Part-Time)

Pasea Hotel; Huntington Beach (CA); On-site; USD 24,796 - 30,307; Part time

Job summary

Pasea Hotel & Spa in Huntington Beach seeks a Front Desk Agent to provide a warm, professional welcome to guests and handle registration and check-out procedures. You will respond to requests, provide information on hotel amenities and local attractions, and help maximize guest satisfaction.

Responsibilities include maintaining guest records in the system, processing payments, and balancing cash. The role requires strong communication, patience, and the ability to resolve issues promptly while

Qualifications

• Greet guests warmly and provide information about hotel and local attractions.
• Register guests efficiently and verify required details.
• Handle payments and balance cash, process reports.

Responsibilities

• Welcome guests and assist with check-in/check-out.
• Direct guests to rooms and relevant facilities.
• Resolve guest concerns with professionalism and escalate when needed.
• Maintain accurate guest and room data in property system.

Job description

Pasea Hotel & Spa in Huntington Beach seeks a Front Desk Agent to provide a warm, professional welcome to guests and handle registration and check-out procedures. You will respond to requests, provide information on hotel amenities and local attractions, and help maximize guest satisfaction.

Responsibilities include maintaining guest records in the system, processing payments, and balancing cash. The role requires strong communication, patience, and the ability to resolve issues promptly while