Part-Time Front Desk & Guest Experience Pro

Pathfinder Hospitality; Austin (TX); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Health Insurance

IRA Match Program

8 Paid Holidays

Flexible PTO

Life Coach & Wellness Program

Employee Development Program

Job summary

Pathfinder Hospitality is seeking a Front Desk Associate for a part-time role in Austin. You will greet guests, handle reservations, and deliver Platinum Service during every interaction.

This role blends frontline sales with guest experience, turning inquiries into bookings and ensuring smooth operations from check-in to check-out. English is required; Spanish is a plus. Compensation is $16 per hour with benefits and PTO included.

Qualifications

• Relationship-building and rapport with guests.
• Excellent communication and interpersonal skills.
• Bilingual in Spanish and English is a plus, not required.
• Strong problem-solving skills and ability to multitask.

Responsibilities

• Convert guest inquiries into bookings through value-based selling.
• Turn calls, emails, and walk-ins into reservations by communicating our value and selling confidently.
• Deliver exceptional Platinum Service during every interaction.
• Make guests feel seen, welcomed, and cared for from check-in to check-out.
• Identify and surface sales opportunities during daily guest interactions.
• Capture and pass along qualified leads from conversations.

Skills

Relationship-building

Communication

Bilingual (Spanish/English)

Problem-solving

Multitasking

Job description

Pathfinder Hospitality is seeking a Front Desk Associate for a part-time role in Austin. You will greet guests, handle reservations, and deliver Platinum Service during every interaction.

This role blends frontline sales with guest experience, turning inquiries into bookings and ensuring smooth operations from check-in to check-out. English is required; Spanish is a plus. Compensation is $16 per hour with benefits and PTO included.