Part-Time Front Desk & Guest Experience Lead

WWM - We Work Management LLC; Broadway (VA); On-site; USD 29,000 - 30,000; Part time

Benefits offered by this job

401(k) plan

Paid sick time

Paid parental leave

401(k) eligibility

Public holidays

Job summary

WeWork in the United States is seeking a Front Desk Associate to be the welcoming face of our hospitality team. You will greet members and guests, manage front desk operations, and support mail, packages, and building amenities throughout the day.

You will learn our products, promote available services, and help build relationships to foster the WeWork Community. Strong interpersonal and communication skills, a team mindset, and basic computer skills are valued.

Qualifications

• Genuine hospitality mindset with ability to greet members and guests.
• Strong interpersonal and verbal communication skills.
• Comfortable being the face of the brand and guiding guests.
• Experience in hospitality or customer service preferred but not required.
• Basic computer skills and ability to learn WeWork systems.

Responsibilities

• Greet members and guests with a welcoming demeanor and confirm check-in.
• Manage front desk during business hours and act as on-site contact.
• Assist with mail, packages, and space tours for first-time visitors.
• Promote WeWork services and products to members and guests.
• Maintain lobby and front desk area tidy and organized.
• Support with building operations and respond to emergencies as needed.

Skills

Hospitality

Customer service

Interpersonal skills

Verbal communication

Written communication

Basic computer skills

Teamwork

Multitasking

Dependability

Education

Secondary school certificate

Job description

WeWork in the United States is seeking a Front Desk Associate to be the welcoming face of our hospitality team. You will greet members and guests, manage front desk operations, and support mail, packages, and building amenities throughout the day.

You will learn our products, promote available services, and help build relationships to foster the WeWork Community. Strong interpersonal and communication skills, a team mindset, and basic computer skills are valued.