Community Concierge & Front Desk

WeWork; New York (NY); On-site; USD 29,000 - 30,000; Full time

Job summary

WeWork is seeking a Front Desk Associate in New York to be the welcoming face of our hospitality team. You will support community management, greet members, handle mail and packages, and help keep the building running smoothly.

The role emphasizes excellent guest experience, clear communication, and teamwork. This position operates at WeWork locations, with on-site responsibilities and a focus on delivering outstanding service to members and guests.

Qualifications

• Strong interpersonal skills and a friendly, professional demeanor.
• Ability to greet members and guests warmly and manage inquiries.
• Comfortable working at a front desk and supporting daily operations.
• Good written and verbal communication; basic computer skills.
• Reliability, integrity, and a team-oriented mindset.

Responsibilities

• Greet members and guests with a warm, welcoming demeanor.
• Cover the front desk during business hours and be on-site point of contact.
• Ensure guests are registered and checked in per guest policies.
• Provide orientation of the space and information to first-time visitors.
• Assist with issuing and collecting keys from members and guests.
• Keep the front desk organized and free of clutter; manage mail deliveries.

Skills

People person

Interpersonal skills

Multitasking

Team player

Verbal communication

Written communication

Computer skills

Integrity

Dependability

Responsibility

Accountability

Self-awareness

Work ethic

Compassion

WeWork mission

Education

Secondary school certificate

Job description

WeWork is seeking a Front Desk Associate in New York to be the welcoming face of our hospitality team. You will support community management, greet members, handle mail and packages, and help keep the building running smoothly.

The role emphasizes excellent guest experience, clear communication, and teamwork. This position operates at WeWork locations, with on-site responsibilities and a focus on delivering outstanding service to members and guests.